Senior Project Manager, Tenant Engagement and Special Projects

Firm: New York City Department of Housing Preservation and Development
New York City, New York

Payment: Paid
Category: Housing
Contact: Chris Servidio

Posted: Aug 2, 2022

Your Impact:
As a Senior Project Manager for Tenant Engagement and Special Projects, you will help develop, manage, and lead the implementation of innovative programs to educate tenants about their rights and available resources and to protect them from landlord harassment and displacement. The team implements these strategies in close collaboration with a wide range of community stakeholders. The Partners in Preservation program, a data-driven initiative first launched by HPD in 2019, is one of these programs you will help lead. Responding to increased speculation, harassment, and displacement in rent-regulated housing, the agency developed Partners in Preservation to foster collaboration between tenant organizing groups, government agencies, and legal services providers. The program will be significantly expanded in the coming years.

Your Role:
The Division of Neighborhood Development and Stabilization is seeking an enthusiastic candidate with excellent project management and data analysis skills, knowledge of housing issues (with an emphasis on issues affecting low-income tenants), the ability to effectively collaborate with community and government partners, and a commitment to racial equity and social justice. Your role will be to support the Director and Deputy Director in leading and managing the Partners in Preservation program and support the development and management of the Division of Neighborhood Development and Stabilization’s data models and databases. Additionally, you will collaborate with other team members to develop and implement new, innovative strategies to protect tenants from displacement, coordinate with internal and external partners, and conduct policy analysis on a wide range of tenant issues. The selected candidate will join a growing team with wide-ranging professional backgrounds and report to the Deputy Director.

Your Responsibilities:
Program Management
• Help lead the Partners in Preservation program and serve as team leader for one or more target areas. Responsibilities include, but are not limited to, the following: (1) assisting with the ongoing procurement process to select CBOs to implement the program, (2) building and maintaining relationships with selected CBOs and their tenant organizing teams, (3) facilitating regular strategy meetings with tenant organizers, and (4) coordinating both internally and externally to implement interventions in target buildings
• Help develop, manage and lead the day-to-day implementation of new, data-driven strategies and programs to educate tenants about their rights and available resources and to protect them from landlord harassment and displacement, such as Tenant Clinics. Create and manage work plans and program budgets, ensure all milestones and deliverables are met, for these projects and programs
• Build relationships with and obtain input from a wide range of stakeholders, including CBOs, legal services providers, residents, City and State agencies, Community Boards, and elected officials

Data Management and Analysis
• Assist in the development and ongoing maintenance of the Division’s data models, analyses, and databases to support data-driven preservation and tenant protection programs
• Respond to data requests and translate complex analytical concepts and findings for a variety of audiences to support policy recommendations and program goals

Policy Analysis
• Analyze proposed municipal, state, and federal legislation that relates to the team’s work, conduct research on these issues, provide comments to agency leadership, and advocate for potential solutions, which may involve seeding new projects

• Create clearly articulated and compelling materials, such as presentations, memoranda, maps, data visualizations, and deliver presentations for internal and external audiences

• Manage interns and help guide the work of junior team members

For more information, please see attached job posting or search for JOB ID# 542629 at

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