Solution Engineer - North America

Firm: Optibus
Locations:
San Francisco
New York
Washington, D.C.

Payment: Paid
Category: Transportation
Contact: Kevin English
kevin.english@optibus.com

Posted: Mar 24, 2021

Description
Optibus is a global SaaS company that provides innovative solutions for public transit planning and
scheduling. We are seeking a Solution Engineer to join our fast-growing North American team. The
role couples technical and client relationship skills to successfully implement Optibus’ platform. The
Solution Engineer will work within a team to lead client onboarding, configuration of client data, and
general assistance and troubleshooting with client work on the platform. The Solution Engineer will
also support pre-sale activities in the North American market, act as a Subject Matter Expert in the
field of public transit, and be the voice of the customer to other teams in the company.

Requirements
● A passion for improving public transit
● Relevant technical background, either educational or based on work experience with a
proven track record of excellence
● Outstanding proven analytical skills and data-driven approach to problem solving
● 2+ years experience in a client-facing role
● Strong interpersonal and communication skills
● Experience successfully working in a team
● Proven knowledge in writing code
● Fast learner and a track record of quickly adapting and adjusting to new technologies
● Experience managing time-based projects
● Ability to travel ~10% of the time (COVID-dependent)
● Ability to work across time zones
Preferred
● Experience in public transportation planning and/or scheduling
● Experience in SaaS deployment and integration
● Masters degree in Transportation Engineering and/or Transportation Planning
● Experience working with a global team across time zones

About the Company
Optibus is passionate about the future of mass transportation – we want more people to use it, and we
believe it should take center stage as the world of mobility changes around us.
Our vision is to be the technology engine behind better and more efficient means of mass transit,
making it the first choice for passengers and cities alike. Our technology is at the center of making this
happen, with a unique combination of optimization algorithms, since better scheduling and operations
make for better mass transit service, for all. We’re a well-funded startup whose product is deployed in
more than 300 cities worldwide, and we are quickly becoming a leader in the space – and our culture
reflects this: we like fun and smart people, and we strive to make mass transportation better.

Please send an email stating your interest in a paragraph along with a resume to our North America
Head of Customer Success Kevin English (kevin.english@optibus.com).


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