Opening for the position of call verifier

Firm: Maven Infotech Pvt Ltd
Location:
Kolkata

Payment: Paid
Start Date: May 31, 2017
Category: Other
Contact: Mandrita
hr@mavenindia.org
9874744391
Posted: May 31, 2017

CALL VERIFIER (both male and female apply)

JOB DESCRIPTION:

1) Verifying calls and Data Validation
2) Taking feedback from the customer and educating him regarding the process and product
3) Doing Scheduled Call backs to Customer to maintain customer interest and improve customer retention
4) Resolving Customer queries and coordinate with Technical Team to assist customer for end to end issues.
5) Maintaining Customer Satisfaction to the maximum level
6) Maintaining quality as per the standard.
7) Invoice generation
8) After sale service to be provided to the customer


ELIGIBILITY:

1) Both Male or female candidates can apply
2) Minimum 2 years experience in Outbound/Inbound International process
3) Should have excellent communication skills in English
4) Dynamic & experienced personnel from international BPOs are preferred.
5) Any Graduation
6)Should be flexible for different shifts


ADDITIONAL BENEFITS:

1) Complimentary lunch or dinner
2) Pick up and drop facilities on both sides
3) Referral Bonus on a monthly basis
4) Incentives available as per the performance

SALARY: 12k-22k,Experienced :Hike of 20-30%.
Follow us on YouTube :- https://youtu.be/f9_cKXgpjdo
ABOUT COMPANY:
Maven Infotech offers business process management solutions through dedicated IT consulting services. Today, we are witnessing a rapid transformation in the world of business, with IT taking over major aspects of business vertical management. Maven Infotech thoroughly analysis your business model and does provide consulting services on that basis.
www.mavenindia.org
Contact Details: Contact with us between Monday to Friday(10:30a.m to 7:30p.m) 9874744391;8697657486;9874744309;9163139487;9830933553;9830540993;9883011122; 9830933443;9874744517;9830531292;9674741946
Regards,
Mandrita Bhattacharya
HR Executive
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