The Operations Analyst/Senior Operations Analyst would be responsible for monitoring fixed route bus and paratransit operations and act as a liaison between the District and the four service providers currently under contract to Marin Transit. This position would provide the “eyes and ears” for the District and coordinate activity between the contractors’ operations teams, the District planning and capital development teams, the Travel Navigators mobility management team, and the bus riding passengers. This position would also support coordination with the local jurisdictions and other transit providers in the County. This position would work closely with the District’s service contractors and identify actions needed to improve overall service quality.

This position would also play a key role in coordinating current and new rider communication tools for the District including social media, bus stop and in-vehicle notices, various passenger committees, and face-to-face outreach.