The Parking and Transportation Demand Manager has broad leadership and management responsibility for an operational division including garage operations, maintenance, and revenue collections; coordinating with field enforcement services; and is responsible for program development and management. This position also develops and monitors the division budget; serves as staff liaison for the Parking Advisory Committee and Downtown Community Benefits Improvement District (CBID); develops operational goals, objectives, and priorities; oversees the work of consultants and contractors; and may supervise staff.

Typical duties include: Managing the City’s downtown parking lots, parking garages, and on-street parking spaces; providing oversight of any third-party management agreements for parking operations, equipment or services; managing development of the City’s Transportation Demand Management (TDM) programs, mobility planning strategies, and policy strategies; coordinating with downtown employers, Commute.org, SamTrans/Caltrain, private shuttle providers, and the Downtown CBID; participates in the planning, development, and design of municipal parking facilities and related parking control systems; represents the TDM program and makes presentations to other City departments, governmental agencies, policy boards, and a variety of business/community groups and organizations; responds to and resolves citizen inquiries and complaints; develops policies and procedures related to parking management; prepares recommendations on codes, ordinances, and resolutions; develops, recommends, and administers revenue control and operational policies and procedures; prepares and administers project and program budgets; develops, implements, and maintains marketing and communications programs; develops requests for proposals for parking services, equipment, and technology; routinely assesses and recommends rate and fee adjustments; and troubleshoots operational problems and recommends solutions.


THE IDEAL CANDIDATE
The ideal candidate will possess significant experience with parking operations, program management and policy setting, and understand the relationship between transportation demand management and parking in environments similar to those in Redwood City. The ideal candidate will also have a successful track record of managing and facilitating committees; enjoy working with a variety of staff, local business leaders, community groups, and the general public; prioritize work in accordance with organizational goals; and produce high quality work on a deadline.